Premium Protection
Product Warranty
Quality assurance and customer care you can trust
12-Month Coverage
Your purchase is protected for 12 months against material defects and workmanship issues, in addition to your rights under Australian Consumer Law.
Proof of Purchase
Keep your receipt or order confirmation safe. You'll need it to make a warranty claim during the coverage period.
Easy Claims
We'll repair or replace defective products at no charge. Contact us and we'll make it right.
Warranty Terms & Conditions
a
Metvora provides a 12-month warranty for material defects and workmanship, in addition to rights under Australian Consumer Law.
b
In order to make a warranty claim during the Warranty Period, you must provide proof of purchase to Metvora showing the date of purchase. Where the Warranty Claim is accepted then Metvora will, at its sole discretion, either repair or replace any defective product at no charge to you for parts or labour. You acknowledge and agree that you will be solely liable for any postage or shipping cost incurred in facilitating the Warranty Claim.
c
You must provide Metvora with a reasonable opportunity to inspect the product subject to a warranty claim.
Need to Make a Claim?
Our customer care team is here to help. Contact us with your proof of purchase and product details.